Contact Us

Contact Us

Have a question, suggestion, or found a bug? We'd love to hear from you. We read every message and typically respond within 1–2 business days.

Before You Write to Us

Before You Write to Us

You might find a faster answer in one of these:

  • Help Center — step-by-step guides for everything inside the app

  • FAQ — quick answers to the most common questions

What to Include in Your Message

To help us resolve your issue faster, please include:

  • Your account email address

  • A description of the issue

  • The device and iOS version you are using

  • A screenshot if relevant

Common Topics

Common Topics

How do I cancel my subscription?

Go to Settings → Subscription to manage or cancel your plan.

Can I use MyFitControl offline?

Can I use MyFitControl offline?

How do I delete my account?

Email us at support@myfitcontrol.com and we'll process it within 48 hours.

I found a bug — how do I report it?

Email us with a description and screenshot. We fix bugs fast.

Get in Touch

Get in Touch

📧

Goal-Oriented

Email Support

support@myfitcontrol.com

🌐

Simple & Fast

Website

www.myfitcontrol.com

© 2026 Pernovatio. All rights reserved.

Contact Us

Have a question, suggestion, or found a bug? We'd love to hear from you. We read every message and typically respond within 1–2 business days.

Before You Write to Us

You might find a faster answer in one of these:

  • Help Center — step-by-step guides for everything inside the app

  • FAQ — quick answers to the most common questions

What to Include in Your Message

To help us resolve your issue faster, please include:

  • Your account email address

  • A description of the issue

  • The device and iOS version you are using

  • A screenshot if relevant

Common Topics

How do I cancel my subscription?

Go to Settings → Subscription to manage or cancel your plan.

Can I use MyFitControl offline?

Can I use MyFitControl offline?

How do I delete my account?

Email us at support@myfitcontrol.com and we'll process it within 48 hours.

I found a bug — how do I report it?

Email us with a description and screenshot. We fix bugs fast.

Get in Touch

📧

Goal-Oriented

Email Support

support@myfitcontrol.com

🌐

Simple & Fast

Website

www.myfitcontrol.com

© 2026 Pernovatio. All rights reserved.